1. How do I make a booking?
To make a booking through our app:
To make a booking through our Website:
To make a booking through the traditional channel:
2. Do I need to be home?
3. How does MaMaria work?
4. How do I open an account
5. What’s the cancellation policy
6. Do you offer a cleaning subscription plan?
7. What if the booking option is not available on your app/ online?
8. How much is the cleaning service?
9. If I am dissatisfied with the cleaning service. Is there a money-back guarantee?
10. How do I contact the cleaner?
11. What is your hours of operations?
12. Do I need to tip my cleaner?
13. Are the cleaners insured?
14. Which location is MaMaria available at?
15. Do cleaners bring their own supplies?
16. What is included in the cleaning supplies?
17. Am I required to arrange for employees' compensation insurance?
18. Who are the cleaners?
19. Can I trust the cleaners?
20. What is included in a cleaning service?
21. What is included in the office cleaning service?
22. My cleaner never arrived
23. How do I cancel a service?
24. Can I make change to the service i booked?
25. Can I book the same cleaner again?
26. What if I need employee compensation insurance?
27. What does the insurance include?
28. Can I buy insurance for office cleaning?
29. What if I have a pet?
30. Can the cleaner help me with cooking?
31. What if I have a move in/ move out clean?
32. Can I ask my cleaner to buy grocery?
33. Can I pay by cash?
34. What method can I pay?
35. Is the payment method secured?
36. What should i do if I suspect your cleaners to have broken or stolen something?
37. How do I sign up to be a cleaner?
38. Can I change my password?